{"id":14307,"date":"2023-05-26T03:38:52","date_gmt":"2023-05-25T20:38:52","guid":{"rendered":"https:\/\/topsvita.com\/about-us\/faqs\/"},"modified":"2023-09-13T18:00:44","modified_gmt":"2023-09-13T11:00:44","slug":"faqs","status":"publish","type":"page","link":"https:\/\/topsvita.com\/en\/about-us\/faqs\/","title":{"rendered":"faqs"},"content":{"rendered":"<div class=\"row\"  id=\"row-31646959\">\n\n\t<div id=\"col-1622992615\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_1897380290\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img decoding=\"async\" width=\"1020\" height=\"283\" src=\"https:\/\/topsvita.com\/wp-content\/uploads\/2023\/05\/tops-vita-main-pc-th_1-1024x284.jpg\" class=\"attachment-large size-large\" alt=\"\u0e40\u0e01\u0e35\u0e48\u0e22\u0e27\u0e01\u0e31\u0e1a Tops vita\" srcset=\"https:\/\/topsvita.com\/wp-content\/uploads\/2023\/05\/tops-vita-main-pc-th_1-1024x284.jpg 1024w, https:\/\/topsvita.com\/wp-content\/uploads\/2023\/05\/tops-vita-main-pc-th_1-300x83.jpg 300w, https:\/\/topsvita.com\/wp-content\/uploads\/2023\/05\/tops-vita-main-pc-th_1-768x213.jpg 768w, https:\/\/topsvita.com\/wp-content\/uploads\/2023\/05\/tops-vita-main-pc-th_1-600x167.jpg 600w, https:\/\/topsvita.com\/wp-content\/uploads\/2023\/05\/tops-vita-main-pc-th_1.jpg 1440w\" sizes=\"(max-width: 1020px) 100vw, 1020px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_1897380290 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-1135345874\">\n\n\t<div id=\"col-1641631292\" class=\"col medium-3 small-12 large-3\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"row\"  id=\"row-1799797697\">\r\n\r\n\n\t<div id=\"col-673856450\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\r\n\r\n<div class=\"accordion\">\r\n\r\n\t<div id=\"accordion-2853041908\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2853041908-label\" class=\"accordion-title plain\" href=\"#accordion-item-about-us\" aria-expanded=\"false\" aria-controls=\"accordion-2853041908-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>About Us<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2853041908-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2853041908-label\" >\n\t\t\t\r\n<ul>\r\n \t<li><a href=\"https:\/\/topsvita.com\/en\/about-us\/\"><span style=\"color: #6447ff;\">Our Mission<\/span><\/a><\/li>\r\n \t<li><a href=\"https:\/\/topsvita.com\/en\/about-us\/privacy-policy\"><span style=\"color: #6447ff;\">Privacy Policy<\/span><\/a><\/li>\r\n \t<li><a href=\"https:\/\/topsvita.com\/en\/about-us\/cookie-policy\"><span style=\"color: #6447ff;\">Cookie Policy\u00a0<\/span><\/a><\/li>\r\n \t<li><a href=\"https:\/\/topsvita.com\/en\/about-us\/terms-conditions\"><span style=\"color: #6447ff;\">Terms and Conditions<\/span><\/a><\/li>\r\n<\/ul>\r\n\t\t<\/div>\n\t<\/div>\n\t\r\n\t<div id=\"accordion-2581358491\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2581358491-label\" class=\"accordion-title plain\" href=\"#accordion-item-customer-service\" aria-expanded=\"false\" aria-controls=\"accordion-2581358491-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Customer Service<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2581358491-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2581358491-label\" >\n\t\t\t\r\n<ul>\r\n \t<li><a href=\"https:\/\/topsvita.com\/en\/about-us\/contact-us\"><span style=\"color: #6447ff;\">Contact Us<\/span><\/a><\/li>\r\n \t<li><a href=\"https:\/\/topsvita.com\/en\/location\"><span style=\"color: #6447ff;\">Store Loaction<\/span><\/a><\/li>\r\n \t<li><a href=\"https:\/\/topsvita.com\/en\/about-us\/faqs\"><span style=\"color: #6447ff;\">FAQS<\/span><\/a><\/li>\r\n<\/ul>\r\n\t\t<\/div>\n\t<\/div>\n\t\r\n\t<div id=\"accordion-2393775718\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2393775718-label\" class=\"accordion-title plain\" href=\"#accordion-item-resources\" aria-expanded=\"false\" aria-controls=\"accordion-2393775718-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Resources<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2393775718-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2393775718-label\" >\n\t\t\t\r\n<ul>\r\n \t<li><strong><span style=\"color: #6447ff;\">Glossary<\/span><\/strong><\/li>\r\n \t<li><a href=\"https:\/\/topsvita.com\/en\/blog\"><strong><span style=\"color: #6447ff;\">Blog<\/span><\/strong><\/a><\/li>\r\n<\/ul>\r\n\t\t<\/div>\n\t<\/div>\n\t\r\n\r\n<\/div>\r\n\r\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\r\n\r\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-458783526\" class=\"col medium-9 small-12 large-9\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-3830247690\" class=\"text\">\n\t\t\n<p>Customer service<br \/>\n\t\t\n<style>\n#text-3830247690 {\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"container section-title-container\" ><h1 class=\"section-title section-title-center\"><b><\/b><span class=\"section-title-main\" style=\"font-size:103%;color:rgb(17, 23, 72);\">faqs<\/span><b><\/b><\/h1><\/div>\n<div class=\"accordion\">\n\t<div id=\"accordion-1702892598\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1702892598-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-to-register-to-the-website-or-login\" aria-expanded=\"false\" aria-controls=\"accordion-1702892598-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How to register to the website or login<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1702892598-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1702892598-label\" >\n\t\t\t\n\t<div id=\"text-1765553686\" class=\"text\">\n\t\t\n<p>Can register or sign in www.TopsVita.com through the following channels<br \/>\n&#8211; The 1 Member<br \/>\n&#8211; telephone number<br \/>\n&#8211; Email<br \/>\n&#8211; Google Account<br \/>\n&#8211; Facebook Account<br \/>\n\t\t\n<style>\n#text-1765553686 {\n  color: rgb(0,0,0);\n}\n#text-1765553686 > * {\n  color: rgb(0,0,0);\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-156714303\" class=\"accordion-item\">\n\t\t<a id=\"accordion-156714303-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-to-use-a-discount-coupon-code?\" aria-expanded=\"false\" aria-controls=\"accordion-156714303-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How to use a discount coupon code?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-156714303-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-156714303-label\" >\n\t\t\t\n<p>When the product has finished selecting the product, press the &#8220;Cart&#8221; button, then<br \/>\nThere will be a button &#8220;Enter Discount Coupon Code&#8221; to choose the discount coupon code you want to use.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3507328657\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3507328657-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-are-the-ways-to-receive-the-product?\" aria-expanded=\"false\" aria-controls=\"accordion-3507328657-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>What are the ways to receive the product?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3507328657-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3507328657-label\" >\n\t\t\t\n<p>Tops Vita offers home delivery service via transportation by<br \/>\n&#8211; Kerry Express in case the product weighs less than 20 kg.<br \/>\n&#8211; Flash Express in case the product weighs more than 20 kilograms<br \/>\n* Express delivery service within the day Please contact via Chat &amp; Shop service at Line official : @TopsVita<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2101572543\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2101572543-label\" class=\"accordion-title plain\" href=\"#accordion-item-need-check-the-shipping-cost-when-making-a-purchase?\" aria-expanded=\"false\" aria-controls=\"accordion-2101572543-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Need check the shipping cost when making a purchase?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2101572543-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2101572543-label\" >\n\t\t\t\n<p>You can check the shipping cost after clicking &#8220;Basket&#8221;. There will be a list of products and shipping costs according to Tops Vita&#8217;s terms and conditions.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1665091959\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1665091959-label\" class=\"accordion-title plain\" href=\"#accordion-item-payment-method\" aria-expanded=\"false\" aria-controls=\"accordion-1665091959-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Payment method<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1665091959-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1665091959-label\" >\n\t\t\t\n<p>Can pay on www.TopsVita.com through 3 channels:<br \/>\n&#8211; Bank Transfer \/ money transfer<br \/>\n&#8211; Credit Card \/ Credit Card<br \/>\n&#8211; Dolphin Wallet<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3900887427\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3900887427-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-change-my-payment-method-for-the-product\/delivery-later?\" aria-expanded=\"false\" aria-controls=\"accordion-3900887427-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Can I change my payment method for the product\/delivery later?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3900887427-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3900887427-label\" >\n\t\t\t\n<p>Tops Vita is very sorry. At this time, we do not have a policy to change the payment method for goods\/delivery. After completing the order confirmation process<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1585458007\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1585458007-label\" class=\"accordion-title plain\" href=\"#accordion-item-delivery-time\" aria-expanded=\"false\" aria-controls=\"accordion-1585458007-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Delivery time<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1585458007-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1585458007-label\" >\n\t\t\t\n<p>&#8211; The destination is in Bangkok and its vicinity, will receive it in about 1 &#8211; 2 days after delivery.<br \/>\n&#8211; The destination is in other provinces. It will be received in approximately 2 &#8211; 4 days after delivery.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-761843495\" class=\"accordion-item\">\n\t\t<a id=\"accordion-761843495-label\" class=\"accordion-title plain\" href=\"#accordion-item-check-order-status\" aria-expanded=\"false\" aria-controls=\"accordion-761843495-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>check order status<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-761843495-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-761843495-label\" >\n\t\t\t\n<p>You can check your order status at &#8220;My Account&#8221; and &#8220;My Orders&#8221;<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-74338533\" class=\"accordion-item\">\n\t\t<a id=\"accordion-74338533-label\" class=\"accordion-title plain\" href=\"#accordion-item-policy-and-conditions-for-refunds-and-returns\" aria-expanded=\"false\" aria-controls=\"accordion-74338533-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Policy and conditions for refunds and returns<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-74338533-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-74338533-label\" >\n\t\t\t\n<p><span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" tabindex=\"0\" href=\"https:\/\/topsvita.com\/en\/about-us\/terms-and-conditions\/\">Terms and conditions<\/a><\/span> of Tops Vita apply.<\/p>\n<p>If you wish to contact our customer service through other channels can be contacted at<br \/>\n&#8211; Tops Vita Hotline: 063-525-6190 or<br \/>\n&#8211; Live Agent between 9.00 &#8211; 21.00 (Open every day)<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2955200255\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2955200255-label\" class=\"accordion-title plain\" href=\"#accordion-item-location\" aria-expanded=\"false\" aria-controls=\"accordion-2955200255-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Location<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2955200255-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2955200255-label\" >\n\t\t\t\n<div style=\"text-align: left;\">\n<p><strong>Today you can add good health. Get it today at Tops Vita Store, all 50 branches.<\/strong><\/p>\n<p><strong>Central Food Hall \/ Tops Market, Health &amp; Beauty zone area<\/strong><\/p>\n<p><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff;\"><a style=\"color: #0000ff; text-decoration: underline;\" href=\"https:\/\/topsvita.com\/location\/\" target=\"_blank\" rel=\"noopener\">View all branches here<\/a><\/span><\/span><\/p>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2701160249\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2701160249-label\" class=\"accordion-title plain\" href=\"#accordion-item-which-channels-can-you-contact-us?\" aria-expanded=\"false\" aria-controls=\"accordion-2701160249-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Which channels can you contact us?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2701160249-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2701160249-label\" >\n\t\t\t\n<div style=\"text-align: left;\">\n<div>\n<p>If you wish to contact our customer service can be contacted at<br \/>\n&#8211; Live Agent between 9.00 &#8211; 21.00 (Open every day)<br \/>\n&#8211; e-mail: TopsVitaCS@central.co.th<br \/>\n&#8211; Tops Vita Hotline: 063-525-6190<br \/>\n&#8211; Line official : @TopsVita<\/p>\n<p>However, if it is outside business hours, messages can be sent through channels. &#8220;Talk to us&#8221; Tops Vita will contact you as soon as possible during business hours every day.<\/p>\n<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":14295,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-14307","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>faqs | Tops Vita \u0e17\u0e47\u0e2d\u0e1b\u0e2a\u0e4c \u0e27\u0e35\u0e15\u0e49\u0e32<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/topsvita.com\/en\/about-us\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"faqs | Tops Vita \u0e17\u0e47\u0e2d\u0e1b\u0e2a\u0e4c \u0e27\u0e35\u0e15\u0e49\u0e32\" \/>\n<meta property=\"og:url\" content=\"https:\/\/topsvita.com\/en\/about-us\/faqs\/\" \/>\n<meta property=\"og:site_name\" content=\"Tops Vita \u0e17\u0e47\u0e2d\u0e1b\u0e2a\u0e4c \u0e27\u0e35\u0e15\u0e49\u0e32\" \/>\n<meta property=\"article:modified_time\" content=\"2023-09-13T11:00:44+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/topsvita.com\/en\/about-us\/faqs\/\",\"url\":\"https:\/\/topsvita.com\/en\/about-us\/faqs\/\",\"name\":\"faqs | Tops Vita \u0e17\u0e47\u0e2d\u0e1b\u0e2a\u0e4c 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